Q. One of our units is in bad shape. We have had an issue with pests. When Orkin went to the unit, there were two windows that are broken that face the alley. They are covered with cardboard, which is soaked with water and mildewed.
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Q. An owner is requesting reimbursement for repairs they made to the unit below their unit following a leak from their own unit, stating that the expense is the association's responsibility. No documentation of what was done has been provided, and the board was not informed when the leak occurred.
Q. The sliding glass door to my outside patio is broken and needs to be replaced or repaired. Is it the association's responsibility to handle this?
Q. Our association recently replaced two hot water heaters that service the entire building. After the installation, an owner complained that they had no hot water to the shower in their unit.