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Routine Maintenance: Know Your Building's Systems PDF Print E-mail
In small associations where there is no property manager, routine maintenance for the building’s systems must be handled by the owners.  It’s a good idea to familiarize your owners with common systems, how they work, and the routine maintenance that they require.  Performing routine maintenance will prevent emergency repairs, prolong the life of the common systems, and keep your building functioning properly. Every building is unique

In our four-unit condominium, we have a steam radiator system that heats the top three units.  At the beginning of the first heating season following turnover, we scheduled a service call for the boiler before turning the system on.   As it turned out, our boiler was already on--but the batteries in the thermostat had died!   We also learned that our boiler requires a chemical treatment every two years, and that water should be flushed from the boiler weekly during the heating season. Now we know to check the thermostat for dead batteries before we call a repairman (a $6 solution as opposed to a $250 one), and we flush the boiler weekly to keep the boiler working efficiently.   

In the last year, we also came to realize that that our shower fixtures weren’t installed improperly (when the knob indicated “Cold”, we got “Scalding Hot”) but rather our hot water heater was set too high.  We turned down the temperature on the hot water heater and now the perfect shower is, reasonably, somewhere between “Warm” and “Hot.”  We’re also saving money on our gas bill as a result!

Most recently, the garden level owners found water mysteriously coming up through the bathtub.  Another phone call and another crash course on building maintenance ensued.  It turned out that the sewer line was clogged and needed to be rodded.  So we’ve added annual sewer rodding to our routine maintenance list.

Our building has a timer controlling the common area lighting, which needs to be adjusted for daylight savings time, a sump pump, which can be affected by clogged pipes, and smoke detectors in the stairwell, which also need fresh batteries on a regular basis.

Whatever your common systems, it’s important to know where they are, how often they require maintenance, and when they were last serviced. 

A little education can save a lot of trouble

Knowing how your building’s systems work also means knowing where shut off valves are.  Emergencies may require the water to be shut off to the entire building; the boiler begins to leak, a pipe bursts, or someone leaves water running and forgets to shut it off.  In cases like this it important to know how to turn the water off to prevent serious water damage.  It is important to note that in severe emergencies, such as gas leaks, you should immediately contact the fire department and the utility company.

Logging maintenance & delegating duties

The Board should keep a Building Manual that outlines all of the building systems that require routine maintenance and how often the maintenance should be done.  A log should also be kept indicating when the work was performed, the service company used and the cost of the maintenance.  This will help to provide continuity as Board members come and go, and ensure that the maintenance is scheduled as needed and the expense included in the annual budget.

Delegating responsibility for common area maintenance to individual owners can help keep the Board from being overwhelmed with a lengthy maintenance To Do list.  You may want to make one owner the “smoke detector sheriff,” and someone else the “boiler buddy.”  Rotating duties will help to even out the burden, and as a result you’ll have more than one owner who is educated on each system.

In my building, I have become the “boiler buddy” responsible for making sure the boiler is flushed and scheduling service calls.  I pay attention when the boiler repair person comes and ask lots and lots of questions about everything they do.  I’ve managed to restart the heating system when it wasn’t working simply by applying my boiler education, which saves the building (and me) from paying for a service call.

Having working heat in the winter is a good thing.  Minimizing costs and maximizing the valuable life of the system is even better.
 

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